Oct 18–Nov 28, 2021 (ONLINE)
Health Care Operations (HCIN 6010 -001)
Instructor: Christian Terwiesch, PhD

Learn systematic approaches for analyzing and improving health care activities. Apply operations management tools to quantify activities, and mitigate negative impacts without sacrificing quality of care. In this course, you will develop the tools to clarify and implement your ideas. (Full course description.)

Penn faculty and staff members are invited to take this 6-week long, online graduate course. Each week follows a pattern of asynchronous learning through brief videos, readings, written discussions with classmates, and real-world projects and assignments, plus a 1-hour live class meeting. Penn employees may use tuition benefits towards this course. This course is part of the Master of Health Care Innovation (MHCI) curriculum. A 4-course Certificate for Penn faculty and staff is also available.

To register or for more information, contact Caitlin O'Neill at MEHPonline@pennmedicine.upenn.edu, or see improvinghealthcare.mehp.upenn.edu/certificates/academic.