The Penn Department of Medical Ethics and Health Policy is now enrolling participants for the upcoming Intensive Workshop in Conflict Resolution that will take place May 17-20, 2018. The next workshop will be August 2-5, 2018.
The 4-day workshop will be held at the Perelman School of Medicine at the University of Pennsylvania in Philadelphia and will run from 9:00-5:00 each day. The Penn Program in Clinical Conflict Management has offered over 50 workshops and conflict resolution seminars since the program's launch in May 2010.
In this Intensive, students will:
- Learn how to navigate and improve challenging clinical relationships (patient-provider, family-provider, inter-staff conflicts)
- Learn the techniques of facilitation among a diverse set of stakeholders
- Learn to effectively manage clinical disputes among and between caregivers, patients and surrogates through mediation
- Discover to how to define problems and assess underlying interests to generate mutually acceptable options