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Workshop in Clinical Conflict Management

The Penn Department of Medical Ethics and Health Policy is now enrolling participants for the upcoming Intensive Workshop in Conflict Resolution that will take place May 17-20, 2018. The next workshop will be August 2-5, 2018.

The 4-day workshop will be held at the Perelman School of Medicine at the University of Pennsylvania in Philadelphia and will run from 9:00-5:00 each day. The Penn Program in Clinical Conflict Management has offered over 50 workshops and conflict resolution seminars since the program's launch in May 2010.

In this Intensive, students will: ­­­­

  • Learn how to navigate and improve challenging clinical relationships (patient-provider, family-provider, inter-staff conflicts)
  • Learn the techniques of facilitation among a diverse set of stakeholders
  • Learn to effectively manage clinical disputes among and between caregivers, patients and surrogates through mediation
  • Discover to how to define problems and assess underlying interests to generate mutually acceptable options

Please send any questions to fiester@pennmedicine.upenn.edu